763-391-9494
TopLine Federal Credit Union



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Celebrate Youth!

Visit us April 21-26 to celebrate Credit Union Youth Week!                     Stop by for free refreshments and give-aways.                         Plus make any youth deposit in April for a chance to win $100.

Open a TopLine Youth Savings and get up to $25.
Free Youth Financial Literacy Seminar on 4/26/14.

As low as 1.99%APR*

It is the smart cookie who takes advantage of low auto loan rates. Hurry, offer ends soon.

*Click here to view all term and rate options.
Click here to apply online or call 763-391-9494.

Win $10k* with Bill Pay

Sit back and simplify! Pay your bills using TopLine's free Online Bill Pay or activate a new eBill now through June 30, 2014 for a chance to win $10,000 plus other prizes.*

Click here to sign up for free Online Bill Pay.
*Click here for official rules.

90 Days No Payments*

Be payment-free for 90 days on all recreational vehicle loans! Rates starting at 3.99%APR*.

*Click here to view all term and rate options.
Click here to apply online or call 763-391-9494.


TopLine's made it easier to access your Credit Card online!

The "Credit Card Access” tab has been added to the top menu bar in Online Banking.

The Credit Card Access site is much more friendly to use with a new look and layout. Once the “Credit Card Access” tab is clicked on, a menu bar at the top of the screen will appear and contain the following four options: Account Home, Statements & Activity, Payment, and Services, allowing you to easily find what they are looking for.

Please contact us at 763-391-9494 or email Ask@TopLinecu.com if you have any questions.

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Our new location - your mobile device!

We are excited to announce the roll out of our new Mobile App with Mobile Deposit capabilities to make it easier than ever to manage your accounts from the couch or on the go!

The mobile app is a safe and secure way to access your online banking account to check your balances, view transactions, make transfers, apply for loans and pay your bills. You can even make deposits remotely by snapping a photo of your check and submitting it electronically. TopLine's app can also help you find fee-free ATMs, locate TopLine's shared branching network with other credit unions nationwide, answer questions and a whole lot more.

TopLine's free mobile app is now available in Apple®'s App store and Google®'s Play store.  To download, search for TopLine Federal Credit Union.

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Heartbleed Bug

On April 8, 2014, the National Cyber Awareness System announced the discovery of vulnerability, named “Heartbleed.”

TopLine began evaluating the vulnerability to ensure that the necessary measures were in place to prevent compromise to our members' online banking credentials. Please know that TopLine's servers are fully secured against the vulnerability.

However, we do recommend that you change your TopLine Online Banking password, as well as any online passwords that you may have with other merchants, to eliminate any possibility of your information being compromised.

Here's how to change your TopLine Online Banking password:

  • Login to TopLine Online Banking, click on the “Options” tab on the top menu bar, scroll down to “Change Password.”

As a reminder, your TopLine password length is a minimum of 8 and a maximum of 10 characters and must contain all four (4) of the following: Upper-case letter, lower-case letter, number and at least one of the following special characters: # )( ! @ $ % & *

Please contact TopLine if you have any questions at Ask@TopLinecu.com or 763-391-9494.

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What you need to know about Target's data breach.

Target Corp. has confirmed they have suffered a breach of customers' credit and debit card data, with as many as 40 million customer accounts being compromised from November 27 through December 15 throughout the United States.

Target has determined that the compromised information involved included customer name(s), debit or credit card numbers, expiration dates and CVV codes (3-digit code on the back of the card).

***TopLine has been notified by Visa International that some member accounts have been involved in the breach and TopLine will be proactively notifying these members with a written communication.***

 

1. Was TopLine responsible for any member data being compromised?

No. The data breach occurred on Target's systems. No member information has been breached on TopLine's systems.

2. What information was compromised?

The security breach affected credit or debit cards used in Target U.S. stores. The compromised information included customer name(s), debit or credit card numbers, expiration dates and CVV codes (3-digit code on the back of the card).

 

3. What should I do if I made purchases at Target using my TopLine debit card?

If you have made purchases at Target using your TopLine debit card monitor your account carefully and if you see any suspicious activity contact TopLine at 763-391-9494 or toll-free at 1-800-626-1448 or email Ask@TopLinecu.com. If after TopLine business hours, please call 1-888-918-7783. You can continue to use your card.

4. What should I do if I made purchases at Target using my TopLine credit card?

If you have made purchases at Target using your TopLine credit card monitor your account carefully and if you see any suspicious activity call 1-888-918-7783 or email Ask@TopLinecu.com. You can continue to use your card.

5. What should I do if I have a Target REDcard that is linked to my TopLine checking account and have used the card between November 27 and December 15?

Your TopLine account information such as member number, social security number or any other membership identifying information has not been compromised. Call Target at 1-866-852-8680 to cancel your REDcard. Target also has more information on their website - click here. Continue to monitor your account and if you see any suspicious activity contact TopLine at 763-391-9494 or toll-free at 1-800-626-1448 or email Ask@TopLinecu.com.

6. How do I know if my card may have been compromised?

TopLine is continuing to monitor members TopLine credit and debit card accounts for fraudulent activity. We will contact any members who we have identified as having a card that has been compromised. Please continue to carefully monitor your account and if you see any suspicious activity contact the following based on card type.

  • TopLine Debit Cards – call us at 763-391-9494 or toll-free at 1-800-626-1448, email Ask@TopLinecu.com or if after TopLine business hours call 1-888-918-7783.
  • TopLine Credit Cards – call 1-888-918-7783 or email Ask@TopLinecu.com.

As a reminder, your cards are protected by Visa's Zero-Liability policy which guarantees that you will not be responsible for fraudulent charges, should they occur.

Click here for more information and additional Frequently Asked Questions.

Click here for a copy of Target's press release with additional details and FAQ's. Or check out Target's website for more details - click here.

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Save with confidence. Your TopLine certificates of deposit, checking and savings accounts are insured to at least $250,000 and IRA's are insured for an additional $250,000 by the National Credit Union Administration (NCUA), a federal agency. Access the NCUA's e-calculator to review your insurance coverage. Call us at 763-391-9494 for assistance. This credit union is federally insured by the National Credit Union Administration.

 



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763-391-9494 in the Minneapolis/St. Paul Minnesota area. Outside metro area, call 800-626-1448.
© 2014 TopLine Federal Credit Union | 9353 Jefferson Highway Maple Grove, MN 55369 | Routing # 291074696
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