Member Stories
Have you had a marvelous member moment at TopLine? We want to hear from you!
Please click the button below to submit a short testimonial and photo. We may feature your story in print or digitally.
Josh W.
Member Owner since 2018
I worked with Taylor on our mortgage for a new house my wife and I built. Taylor made the process so easy. He was so easy to work with and talk to. I don't know how many times he took calls from me about questions I had and he always had an answer. To use the word amazing is an understatement.
Egan M.
Member Owner since 2023
Thank you TopLine for backing me during my recent car purchase. The process was seamless and my loan officer, Kari, was an amazing advocate. I plan to be a lifetime member.
Matt H.
Member Owner since 2018
Overall my experience was wonderful. The main thing I was hoping for during this endeavor was customer service and competitive pricing. TopLine took on my request and did a perfect job. As a young new homeowner, I knew nothing about the process or what was needed and TopLine walked me through the process and answered my numerous questions with ease. I did a lot of shopping for the best interest rates and couldn't beat TopLine.
Mary T.
Member Owner since 2013
We love TopLine! No matter how busy they are they are very friendly and helpful. Their car guy was so helpful in helping my adult daughter and myself in finding us the vehicles we wanted, at a price we could afford. Our financing was all set when we were ready to buy and he even followed up with us to see how we liked our CRVs! That is excellent customer service!
Jenna and Josh F.
Member Owner since 2022
When we got a call that the car we had originally been quoted to arrive in 6-8 months showed up at the dealership after only 2 months we needed to fast track the auto loan. Kari and the team at TopLine made our loan experience extremely easy, and helped walk us through a lot of the process! They really came through for us, and treated us like family!
Bobby T.
Member Owner since 2003
I’ve been a TopLine member for over 15 years. Eight 8 years ago, when I decided to open my first Mathnasium franchise, I looked to TopLine for my business banking needs. With TopLine helping me do the math, I’ve now been able to open a total of 7 Mathnasium Centers where we're helping thousands of students excel in math.
Katherine F.
Member Owner Since 2016
Car shopping can be very stressful, and Kari K. at TopLine answered all my questions, was thorough in her responses, and made the process streamlined and easy for me to understand. She helped me look through multiple vehicles values for a few days in a row, locked me in at a great interest rate, and has been there for me every step of the way. The experience has made enjoying my new SUV 10x better. This is my third loan through Kari K. at TopLine, and I can safely say that I will be a TopLine member for life!
Tiffany P.
Member Owner since 2017
Karina H.
Member Owner since 2019
Marlin M.
Member Owner since 2005
“Many years ago I purchased a car that was financed through TopLine. My credit at the time was not that great and TopLine staff recommended credit counseling classes. These were a huge help, now my credit is fantastic and I have even been able to routinely save.”
Megan E.
Member Owner since 2013
“I've been with TopLine since I was 14 and my mom helped me open my first account. I'm almost 25 now and i'm still a member! Thank you TopLine for helping me out for over 10 years!”
Jacquie M.
Member Owner since 1980
“We have been banking at TopLine for over 30 years. Banking has changed quit a bit and while I miss visiting my favorite branch, I enjoy the convenience of doing my banking online. We have since moved out of state, however will never think about leaving our credit union.”
Mike N.
Member Owner since 1988
“I have been a member for 30 years. I started opening savings accounts for my grandchildren after each were born and had automatic deposits made out of my paycheck. Now I am beginning to give each of my grandchildren their money for college expenses. Thank you TopLine for being there for my family and helping with our financial needs.”
Bridget W.
Member Owner since 1993
"I would like to recognize and provide a huge amount of praise to Melissa Johnson in the call center. Melissa helped me several times in one day with a very concerning issue I had. Melissa stuck with me through every turn, she went above and beyond to make sure my issue was taken care of. You have an exemplary employee with Melissa representing TopLine. She deserves a huge High Five."
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