As the Coronavirus (COVID-19) continues to spread across Minnesota and impacts Minnesotans, our promise to you is to look out for your well-being and reassure you that we are here to help with any financial services you need during these difficult times. The health and safety of our members, employees and communities remain our top priority. TopLine continues to follow the guidance from the Centers for Disease Control and Prevention (CDC) and the Minnesota Department of Health. Just this week it was announced that the virus is being transmitted within our communities and encourages social distancing help to protect all of us from the spread of the virus.
TopLine Branch Lobby Closures
To do our part in keeping you and your team safe, TopLine will be temporarily closing our inside branch lobbies for all locations effective
Friday, March 20, 2020
until further notice.
How to Access to Your Accounts
All TopLine branch drive-thru’s will remain open to serve you during normal business hours. You will be able to make withdrawals and deposits, request cashier checks, opening additional accounts like checking, savings, certificates, money markets and credit cards and more.
- Monday – Friday: 8:30 a.m. – 6:00 p.m.
- Saturday: 9:00 a.m. – 1:00 p.m.
Through our extensive digital services you will be able to access your accounts 24/7, anytime and anywhere, using our free and convenient remote services.
- Online and Mobile Banking– check your balances, view transactions, make transfers and more.
- Sign-up for online access at https://my.toplinecu.com/Registration
- Mobile App with Mobile Deposit – deposit all your checks remotely.
- Download our app from the Google® Play Store or the Apple® App Store
- Online Bill Pay – make all your payments online.
- ATMS – access to over 82,000 nation-wide fee-free ATMs.
- Apply for a Loan – auto, personal, home loans and more.
- Automated Phone Banking – 763-391-39494
- Speak live to a Member Service Representative – 763-391-9494 (M-F 8:30 a.m. – 5:00 p.m.)
- Email us at [email protected]
Schedule Personalized Appointments
For your convenience, TopLine lobbies will be open for pre-scheduled personalized appointments to meet face to face with TopLine loan representatives, mortgage consultants, investment representatives, insurance agents and/or for safe deposit box or notary services. Contact us at
763-391-9494 or [email protected] (M-F 8:30 a.m. – 5:00 p.m.) to schedule your appointment.
Financial Assistance
If you have been financially impacted by this pandemic, please contact us. We have loan assistance programs available to help you get though these uncertain times.
Your Money is Safe
Your deposits are federally insured up to at least $250,000, and IRAs are insured for an additional $250,000 by the National Credit Union Administration (NCUA).
We’re Here For You
TopLine is proud to be a part of your lives and are honored by the trust you place in us. We remain committed to the safety, health and well-being of you and your loved ones, and our dedicated staff stands ready to help with you with your financial needs. We will continue to monitor this evolving situation and provide important updates.
If you have any questions, please contact us at 763-391-9494 or [email protected].
Sincerely,
Tom Smith
President & CEO
